Privacy Policy
In accordance with the Personal Data Protection Act (“Official Gazette of RS” No. 87/2018), the owner of the website and operator, business entity Duoet doo Belgrade, (hereinafter: DUOET), from Belgrade, MB:22137077, PIB:115277544, adopts this Privacy Policy:
1. General principles
DUOET takes its responsibility for the protection of personal data very seriously.
DUOET is committed to protecting your privacy and providing you with the best possible experience using this website.
Please read this statement to understand how we treat your personal data. This statement is subject to change, so we recommend that you check it periodically.
By providing your personal information and accepting the Privacy Policy, you confirm that you consent to your data being used in the manner described in this Policy. If the Privacy Policy changes, we will publish the amended text of the Policy on this page. By continuing to use this site, as well as by providing your data during online contact, you confirm that you agree with the changes to the Policy.
The privacy policy is a document that guarantees the protection of the privacy of our users on the Internet. You can view the site for free and without any obligation to reveal your identity or leave any personal information. If you decide to use any of the services we offer, it is necessary that you leave us personal data through the form or questionnaires, so that we can provide you with what you are looking for. We only ask for information that is necessary in order to implement your request in the best possible way.
We respect your privacy and are committed to protecting your personal and confidential information that this site collects as necessary for communication and proper business with you. The data is stored and used in accordance with the law and positive business practices.
We keep your data strictly and are only available to employees for the purpose of carrying out work and communicating with you.
All employees are responsible for compliance with these principles. One of the measures of protection is our Privacy and Use Policy of this website which complies with the Personal Data Protection Act of the Republic of Serbia.
DUOET is committed to protecting your privacy and providing you with the best possible experience using this website.
Please read this statement to understand how we treat your personal data. This statement is subject to change, so we recommend that you check it periodically.
By providing your personal information and accepting the Privacy Policy, you confirm that you consent to your data being used in the manner described in this Policy. If the Privacy Policy changes, we will publish the amended text of the Policy on this page. By continuing to use this site, as well as by providing your data during online contact, you confirm that you agree with the changes to the Policy.
The privacy policy is a document that guarantees the protection of the privacy of our users on the Internet. You can view the site for free and without any obligation to reveal your identity or leave any personal information. If you decide to use any of the services we offer, it is necessary that you leave us personal data through the form or questionnaires, so that we can provide you with what you are looking for. We only ask for information that is necessary in order to implement your request in the best possible way.
We respect your privacy and are committed to protecting your personal and confidential information that this site collects as necessary for communication and proper business with you. The data is stored and used in accordance with the law and positive business practices.
We keep your data strictly and are only available to employees for the purpose of carrying out work and communicating with you.
All employees are responsible for compliance with these principles. One of the measures of protection is our Privacy and Use Policy of this website which complies with the Personal Data Protection Act of the Republic of Serbia.
2. Acceptance of the Privacy and Use Policy
By using this site, you accept our privacy policy and give us consent to use the information you leave on the site in accordance with it. By continuing to use our site, you agree that we may place cookies on your computer in order to analyze how you use our site. Please also read the cookie policy carefully to find out detailed information about the data we collect when you use this site.
If you do not want to accept cookies regarding your use of this site, you must stop using it.
If you do not want to accept cookies regarding your use of this site, you must stop using it.
3. Method of data collection
The website and DUOET collect personal data in the following ways:
- directly from a natural person, when the person directly leaves us their data. For example, when a person is contacted by mail, e-mail, by phone, by filling out a form on the site.
- automatically, when using the website, in which case DUOET uses so-called “cookie” technologies to adequately display content and track the amount of visits and movements on our pages and the like (hereinafter: “cookie” or cookie), in accordance with this Policy.
- directly from a natural person, when the person directly leaves us their data. For example, when a person is contacted by mail, e-mail, by phone, by filling out a form on the site.
- automatically, when using the website, in which case DUOET uses so-called “cookie” technologies to adequately display content and track the amount of visits and movements on our pages and the like (hereinafter: “cookie” or cookie), in accordance with this Policy.
4. The personal data we process, the purpose of the processing and the basis for use
In order to successfully process your request and provide service, make contact or respond to an inquiry, we need your name, surname, email and telephone number.
The legal grounds for use are:
— giving answers and responding to user requests
—Execution of a contractual relationship based on the provisions of the Terms of Use, and compliance with Duoet's legal obligations
— ensuring adequate use of the website in accordance with the technical functionalities and to display it in the most optimal way
— personal consent
The legal grounds for use are:
— giving answers and responding to user requests
—Execution of a contractual relationship based on the provisions of the Terms of Use, and compliance with Duoet's legal obligations
— ensuring adequate use of the website in accordance with the technical functionalities and to display it in the most optimal way
— personal consent
5. Use of cookies (internet cookies)
Website doesn't use cookies
6. Recipients of personal data and retention period
User data is processed, used and stored primarily by DUOET and employees.
In some cases, it may be necessary to make user data available to third parties and to other users and after the consent of the user who provided his data. In certain legal situations, there may be a legal obligation for DUOET to make user data available to competent authorities (e.g. court or prosecutor's office, etc.)
DUOET stores user data for as long as necessary to achieve the purpose for which this data was collected, and then for an indefinite period. DUOET is obliged, when it stops storing data from users, to safely remove it from its systems and delete it.
In some cases, it may be necessary to make user data available to third parties and to other users and after the consent of the user who provided his data. In certain legal situations, there may be a legal obligation for DUOET to make user data available to competent authorities (e.g. court or prosecutor's office, etc.)
DUOET stores user data for as long as necessary to achieve the purpose for which this data was collected, and then for an indefinite period. DUOET is obliged, when it stops storing data from users, to safely remove it from its systems and delete it.
7. Data protection
DUOET takes physical, technical and electronic protection measures to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data. These measures are aimed both at persons outside the Duoet and at persons within the Duoet, since access to the data is limited only to those persons whose duties necessarily require such access and who have been instructed on the attachment of the regulations on the protection of personal data.
In the event of a breach of personal data, DUOET will take all available measures and inform the competent authorities in accordance with the regulations, as well as the individuals (natural persons) whose data are concerned, if possible.
In the event of a breach of personal data, DUOET will take all available measures and inform the competent authorities in accordance with the regulations, as well as the individuals (natural persons) whose data are concerned, if possible.
8. Rights of persons whose data are processed
The person to whom the data relate under certain conditions has rights in relation to the processing of personal data, which are guaranteed by law, namely:
- Right of access — a person has the right to request information about whether DUOET processes personal data, as well as access to such data. At the request of the person, DUOET will provide a copy of the data it processes.
- Right to rectification and supplementation — a natural person has the right to have inaccurate data concerning him corrected without undue delay, as well as for incomplete data to be supplemented, which includes making an additional statement.
- Right to erasure of data — a person has the right to request the deletion of their data, in particular:
— if the data are no longer necessary for the purpose for which they were collected or otherwise processed
— if you have revoked the consent on the basis of which the processing was carried out, and there is no other legal basis for the processing
— if you have lodged an objection to processing in accordance with the law.
- Right to restriction of processing — a person has the right to restrict the processing of data if one of the following cases is fulfilled:
— if it disputes the accuracy of the data, within a period allowing the accuracy of the personal data to be verified
— if the processing is unlawful, and the person objects to the erasure of the personal data and instead of deletion requests the restriction of the use of the data
— if the Duoet no longer needs the personal data for the purpose of the processing, but the person requests it in order to submit, exercise or defend a legal claim
— if a person has filed an objection to processing carried out on the basis of legitimate interest, and an assessment is underway whether the legal basis for processing by DUOET outweighs the interests of the person.
- Right to object — if a person considers this to be justified in relation to the particular situation in which he finds himself, the person has the right to object at any time to the processing of personal data carried out on the basis of legitimate interest, including profiling based on these provisions.
- Right to data portability — a person has the right to obtain personal data previously provided to Duoet from Duoet in a structured, commonly used and electronically readable form and the right to transfer this data to another company-operator
- Right to revoke consent — if the processing is carried out on the basis of the consent of the person, the person has the right to revoke the consent at any time, whereby the revocation of consent does not affect the admissibility of processing based on consent before the revocation.
- Right to lodge a complaint — a person has the right to lodge a complaint regarding the processing of their personal data to the Commissioner for Information of Public Importance and Protection of Personal Data whose contact details are:
Commissioner for Information of Public Importance and Protection of Personal Data
Bulevar kralja Aleksandra 15, Belgrade 11120
Opening hours: Monday to Friday from 7:30 h to 15:30 h
Tel: +38111 3408 900, Fax: +38111 3343 379
E-mail: office@poverenik.rs
Website: www.poverenik.rs
- Right of access — a person has the right to request information about whether DUOET processes personal data, as well as access to such data. At the request of the person, DUOET will provide a copy of the data it processes.
- Right to rectification and supplementation — a natural person has the right to have inaccurate data concerning him corrected without undue delay, as well as for incomplete data to be supplemented, which includes making an additional statement.
- Right to erasure of data — a person has the right to request the deletion of their data, in particular:
— if the data are no longer necessary for the purpose for which they were collected or otherwise processed
— if you have revoked the consent on the basis of which the processing was carried out, and there is no other legal basis for the processing
— if you have lodged an objection to processing in accordance with the law.
- Right to restriction of processing — a person has the right to restrict the processing of data if one of the following cases is fulfilled:
— if it disputes the accuracy of the data, within a period allowing the accuracy of the personal data to be verified
— if the processing is unlawful, and the person objects to the erasure of the personal data and instead of deletion requests the restriction of the use of the data
— if the Duoet no longer needs the personal data for the purpose of the processing, but the person requests it in order to submit, exercise or defend a legal claim
— if a person has filed an objection to processing carried out on the basis of legitimate interest, and an assessment is underway whether the legal basis for processing by DUOET outweighs the interests of the person.
- Right to object — if a person considers this to be justified in relation to the particular situation in which he finds himself, the person has the right to object at any time to the processing of personal data carried out on the basis of legitimate interest, including profiling based on these provisions.
- Right to data portability — a person has the right to obtain personal data previously provided to Duoet from Duoet in a structured, commonly used and electronically readable form and the right to transfer this data to another company-operator
- Right to revoke consent — if the processing is carried out on the basis of the consent of the person, the person has the right to revoke the consent at any time, whereby the revocation of consent does not affect the admissibility of processing based on consent before the revocation.
- Right to lodge a complaint — a person has the right to lodge a complaint regarding the processing of their personal data to the Commissioner for Information of Public Importance and Protection of Personal Data whose contact details are:
Commissioner for Information of Public Importance and Protection of Personal Data
Bulevar kralja Aleksandra 15, Belgrade 11120
Opening hours: Monday to Friday from 7:30 h to 15:30 h
Tel: +38111 3408 900, Fax: +38111 3343 379
E-mail: office@poverenik.rs
Website: www.poverenik.rs
9. Changes to the privacy policy and terms of use of the site
We reserve the right to change this Privacy Policy and terms of use of the site. The change becomes valid when we publish it on this page. We do not send notifications. Any change to the privacy policy will be marked with the last date of the change.
By using the site, you consent to changes to the Privacy Policy and Terms of Use.
By using the site, you consent to changes to the Privacy Policy and Terms of Use.
10. Disclaimer
The information on this site is for informational purposes only.
In no event shall the site be liable for any loss or dissatisfaction, which may arise as a result of something that has been read on our site or could be inferred from the content of our site.
Through this website you can link to other websites that are not under the control of duoet.rs. We have no control over the nature, content, accuracy and availability of these sites. The existence of such links (“links”) does not necessarily imply consent to the content or opinions expressed within them.
In no event shall the site be liable for any loss or dissatisfaction, which may arise as a result of something that has been read on our site or could be inferred from the content of our site.
Through this website you can link to other websites that are not under the control of duoet.rs. We have no control over the nature, content, accuracy and availability of these sites. The existence of such links (“links”) does not necessarily imply consent to the content or opinions expressed within them.
11. Validity of the privacy policy and terms of use of the site
This Privacy Policy is valid and applied from the date of its publication on the site.
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